FAQs

Do I get lifetime access to a course I purchase?

Yes, absolutely. At any time you can log in and go back through the course. And, you get access to any changes or additions we have made to a course since your purchase.

How does the 100% money back guarantee work?

We offer a 60-day money back guarantee. If within 60 days of purchasing a course you feel you have not received value from them, just email us and we’ll refund your purchase. No questions asked.

How long do the courses take to complete?

The three courses have a different length due to the role it speaks to. 

  • Business Growth Framework: 9 months, for the business owner or leader
  • Kick-arse Manager: 6 months, for the business owner and their direct reports – the other managers in the business
  • Effective Team Member: 3 months, for all team members – the business owner, managers and individual contributors (the rest of the team)

How much of my time is needed on a course each week?

The total hours for each course to read, conduct the daily growth actions and undertake the recommended professional development is:

  • Business Growth Framework: 20 minutes a week of course reading and growth actions; 23 minutes a week of professional development
  • Kick-arse Manager: 20 minutes a week of course reading and growth actions; 23 minutes a week of professional development
  • Effective Team Member: 20 minutes a week of course reading and growth actions; 23 minutes a week of professional development

Can I read an entire course as soon as I sign-up?

Yes, feel free to read a course end-to-end. We do encourage you to then work through the course via the brief daily email you receive.This daily email leads you through each section of the course and growth actions to complete that day. Each course also has recommended reading, of excellent books, and the daily emails suggest how many pages and minutes that day you should consume.

Are the courses interactive or to be done on my own?

The courses are designed to be completed on your own. We have a Facebook community for each course so you can interact with other participants and the Grow A Small Business team.

Is there a certification at the end of the course?

At this stage there is no accreditation or certification at the end of a course.

Do I need to do all three courses or can I just do one or two?

The courses are designed to be completed depending on your role in the small business:

  • Owner/leader: Business Growth Framework; Kick-arse Manager; and Effective Team Member
  • Manager: Kick-arse Manager; and Effective Team Member
  • Individual contributor: Effective Team Member

What systems/other requirements are needed to participate?

You will need to make sure you have:

  1. a decent internet connection to be able to access the course materials
  2. some purchased books (audio and physical) for each course, in addition to the price of the course – more information regarding this will be provided after registration
  3. sound English comprehension skills, as all content is in English.

Can I complete a course on my iPad or other mobile device?

Yep, you can use an iPad, tablet or mobile phone to complete a course.

What payment options do you accept?

You can pay with a credit card using our secure checkout process. All pricing is listed in US dollars and payments will automatically be converted to US dollars if you are paying with another currency.

Do you have a payment plan?

At this stage we don’t offer a payment plan for our courses.

Why publish products and not provide one-on-one coaching?

We get asked for advice a lot. Since 2003 we have been providing pro bono and paid mentoring and business coaching. Putting all our learnings and mistakes into three products means we can help more business owners, managers and individual contributors feel even greater about work, be more productive and achieve the success the business owner and team define through this content.